ecENACT speeds information delivery and drives interaction
Enhanced Communication technologies from ECDS enable your employees, partners and customers to better communicate,
in less time and using fewer resources. ECDS has developed an Enterprise Notification Platform that
provides intelligent, bi-directional communication between your current systems and targeted individuals
and groups by integrating the latest communication technologies into business applications and processes.
This is known as Communication Enabled Business Process (CEBP), and the result is increased productivity, improved
operational effectiveness and higher customer satisfaction.
ecENACT, ECDS’s flagship product based on our Enterprise Notification Platform, delivers messages via virtually any communications channel,
including email, SMS text, voice, conferencing and video, directly to the PCs, smartphones and PDAs of employees, partners and customers. And, since ecENACT
enables multi-directional communications, recipients do not just receive the message — they are able to act on it immediately.
Further, ecENACT can be configured to escalate message delivery through alternate channels or to additional recipients until
delivery is confirmed and action is acknowledged.
Built on SOA standards and with a modular architecture, ecENACT streamlines the integration of the latest communications capabilities into any system,
application or business process.
Deliver essential information
Request response or action
Collaborate in problem-solving
Coordinate mission critical events
Comply with company policies and government regulations